Friday, July 4, 2008

Cheers!

After a call we always tell our customers to have a great day, have a nice day (classic) or take it easy or enjoy the rest of your day(s). To us Filipinos it's so generic. Yet our american counterparts take this gesture really seriously and are, if not all, are greatly affected by what we say after a call. But in my case it's different. Having assigned to UK OSG there are a lot of things that mesmerized me. One of them are how polite they can be. It is as if you're talking to royalty. Their most common expression is "lovely" and "cheers". At first it was kinda... ok. you know. But soon enough I found myself using these words. Lovely being used when both parties agreed on something or if we captured their interest and then cheers before hanging up. If not always then most often it's like "Cheers! bye!". I googled it and here is what i found out from a couple of websites.

"It's a way of saying, "good luck, have a great day, great chatting with you, thanks for your input, and talk to you later," all without sounding like an uptight corporate moron". (http://www.russellbeattie.com/blog/we-need-an-americanism-for-cheers)

Cheers - This word is obviously used when drinking with friends. However, it also has other colloquial meanings. For example when saying goodbye you could say "cheers", or "cheers then". It also means thank you. Americans could use it in English pubs, but should avoid the other situations as it sounds wrong with an American accent. Sorry! (http://www.effingpot.com/slang.shtml)

But one can't deny the fact that it sounds really good and somewhat sweet when used properly. It's nicer than telling them the generic ending spiels or trying to sound as if you are composing one of your own or worse having the spiels mixed up in your head then saying them like a pretentious jerk. With that being said you may want to sort out your vocabulary and try using a different slang for different nationalities so that you may not look like them but you certainly sound like one of them or maybe even better. Cheers!

1 comment:

Ako si Mikey said...

Lovely!

hehehe..

Cheers Mate!